Larick Campsite

Please read these terms and condition carefully before making your booking.

General

When the following words are used this is what they mean.

“Accommodation”: a tent pitch, and/or campervan pitch and/or motorhome pitch and/or caravan pitch.

“Unit”: a tent, campervan, motorhome, or caravan.

“Site”: Larick Campsite

“We”, “Us” or “Our”: Tayport Community Enterprises Ltd, Larick Centre, Shanwell Road, Tayport DD6 9EA

“You” or “Your”: the person named in the confirmation invoice.

“Website”: www.larickcampsite.org.uk

“Booking”: a booking request submitted to Us via Our Website, email, phone, post or in person.

“Arrival Date”: the date on which your booking commences, and you are due to arrive at the site.

We reserve the right to change these Terms at any time and any such changes will take effect immediately when posted on the Website, at the Campsite, or otherwise brought to your attention.

We expect users of our site to comply with our policy. If you or your party do not comply with the policy, we may prohibit future use of the site and/or ask you to leave the site.

The use of threatening behaviour and/or foul and abusive language will not be tolerated and will result in the offender being asked to leave the site by a member of the Site team.

Your Booking

We reserve the right to accept or decline bookings entirely at our discretion.

We are not able to book specific pitches but will consider special requests.

The maximum stay allowed is 28 days, after which time you must vacate the site for a minimum of 24 hours before you can return.

The pitches are for recreational use only. Campers are not permitted to use the sites as a base for running a business. Campers must not advertise services and goods for sale at camping events except with the permission of the Site team.

At the discretion of the site manager, some customers may stay on site whilst working in the local area.

Bookings must be made in the name of the person who is going to be staying on-site.

All bookings are formally confirmed when we issue you with your confirmation invoice.

You, as the person making the booking, will be responsible for all members of your party. You, as the person in charge of your party, must be at least 18 years old at the time of booking.

You must pay us the total amount payable for your booking at the time of booking.

If you are unable to take up your booking please let us know as soon as possible, and in any event, prior to the first day of your booking. Your booking will be cancelled with effect from the day we receive your notification, subject to us deducting cancellation charges as set out in Section 2.11 below.

Our cancellation charges are dependent on when we receive your cancellation notification prior to the start of your booking. Our cancellation charges are set out in the table below:

No of days prior to booking start date                     Cancellation charge
More than 21 days 10% of total booking charge
7-21 days 50% of total booking charge
Less than 7 days or after the booking start date 100% of the total booking charge

If you want to change your booking

If you want to change any detail of your confirmed booking, please contact us as soon as possible.

Whilst we will do our best to accommodate you, we cannot guarantee that we will be able to meet any request for changes.

We can only discuss changes to bookings with you, we cannot discuss the booking with another member of your party unless you give express consent for us to do so.

Any extra costs will be charged at the time the booking is changed. Refunds will also be processed when the booking is changed

If we need to change or cancel your booking

We do not expect to have to make changes to your booking, however sometimes problems happen, and bookings have to be changed or cancelled. We will only change or cancel your booking if necessary to perform or complete essential remedial or refurbishment works, if we have to close the Site due a Meteorological Office Severe Weather Warning or other severe weather event, or for other reasons unforeseen at the time you made your booking which are beyond our reasonable control.

If we do need to change or cancel your booking, we will refund any amounts due back to you.

If we do need to change or cancel your booking under this Section 7, we will only be responsible for foreseeable losses that you suffer as a result of that change or cancellation and we will not be responsible for any unforeseeable losses you suffer as a result of that change or cancellation. A loss is foreseeable if it is an obvious consequence of our change or cancellation of your booking or if it was contemplated by you and us at the time we entered into this contract.

Group bookings

Group bookings may only be made by telephoning us and cannot be made online.

Please note that if you fail to comply with our rules on group bookings as set out in this Section 5. we may need to exercise our rights under Section 9 (“Our right to evict”).

Arrival and Departure

Campers must vacate their pitch by 11:30 and arrive no earlier than 14:00. Last attended arrival time varies, but will be noted in your booking confirmation.

If you are unexpectedly delayed on the day of arrival and expect to arrive after the last attended arrival time, please call the site to inform them.

Your van should go to the left-hand side of the pitch with doors/awning opening to the right looking onto the pitch from the access road.

Pets

We allow up to two dogs per pitch, but in the interest of safety and comfort we ask that pets are kept on a lead of no more than 2m when outside and not left unattended.

Please note we do not allow on site any breed of dog listed under the Dangerous Dogs act 1991.

With the exception of assistance dogs, pets are not allowed in the toilet block or other structures.

For everybody’s comfort on site, pet owners are respectfully asked to ensure any mess is cleaned up and noise is kept to a minimum.

Visitor standards and behaviour

We want all of our campers to have a relaxing stay, that’s why we ask that there be no noise or movement of vehicles between 11pm and 7am.

Noise must always be kept to a reasonable level so as not to disturb the enjoyment of others.

Generators may not be used.

Please only use proprietary portable barbecues and ensure they are raised off the ground sufficiently to prevent damage.

Due to the risk of carbon monoxide poisoning, never take a barbecue inside your unit for any reason.

Rubbish should be recycled wherever possible.

Emptying and cleaning of chemical toilets must only be done at a chemical disposal point, using water from that source.

Please note that if you do not comply with the standards and behaviours set out in this Section we may need to exercise our rights under Section 13 (“Our right to evict”).

Our right to evict

We may terminate our contract with you and ask you to leave your Accommodation and the Site immediately (without any compensation being payable) if:

we consider that you or your party have committed a serious breach of these terms and conditions;

we consider that your or your party’s behaviour endangers the safety of our visitors or staff;

any verifiable complaints are made of anti-social or unacceptable behaviour against you or your party;

you or your party cause an unreasonable amount of damage to the pitch; or

you exceed the occupancy limit of your booking.

Our liability to you

You are responsible for keeping your belongings safe.

We will not accept responsibility for any loss or damage to the property of the camper, including personal belongings, cash, jewellery, and motor vehicles, however caused during their stay.

If we fail to comply with these terms, we are responsible for loss or damage you suffer that is foreseeable as a result of our breach of these terms and conditions or our negligence, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if it is an obvious consequence of our breach or if it was contemplated by you and us at the time we entered into this contract.

Nothing in these terms and conditions is intended to limit our liability for:

– death or personal injury caused by our negligence;

– fraud or fraudulent misrepresentation on our part; or

– any breach of the terms implied by Section 2, 3, 4 and 5 of the Supply of Goods and Services Act 1982.

Events beyond our control

We will not be responsible for any failure to perform our obligations under these terms and conditions that is caused by an event outside our control.

An event outside our control means any act or event that is beyond our reasonable control, including without limitation fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster, strikes or industrial action by third parties, terrorist attack or threat of terrorist attack, war or threat of war, civil commotion, riot, invasion, or failure of public or private telecommunications networks.

Data Privacy

Your data is stored securely and is only used in the course of our business and in connection with our relationship with you. Your information will never be passed onto a third party. If you receive an email from us and do not wish to be on our mailing list you can opt out at any time. Payment details are not stored or seen by us and are only used for the purpose of you creating a booking.

We retain personal data only for as long as necessary to provide the services you have requested and thereafter for a variety of legitimate legal or business purposes. These might include retention periods:

– mandated by law, contract or similar obligations applicable to our business operations;

– for preserving, resolving, defending or enforcing our legal/contractual rights; or

– needed to maintain adequate and accurate business and financial records.

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Specific policy changes and updates are mentioned in the change log below.

Governing Law

These terms and conditions are governed in accordance with the laws of Scotland. By making a booking with us, you accept these terms and conditions.